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  • Lincoln Heritage
    Customer Service


    Our mission is to provide you with unparalleled service every time because we believe only satisfied customers can guarantee our long-term success.

    Customer Service

    If you are having trouble making your premium payment– find out how we may be able to help. We are preparing our teams to deal with the changing demands of the current COVID-19 epidemic. As we are working through this, we anticipate some impact to our normal call handling. We are currently experiencing high call volume and audio quality issues. We continue to be available by phone but you may experience longer wait times.

    If you are a policyholder, our policy portal is a great place to access your policy and any of our self-service options – you can access it here

    Please bear with us as we navigate the changes required to ensure our customers, agents and 永续合约|合约交易所_永续合约home office associates are receiving the attention they need and deserve. As always, our focus is to be there for our Lincoln Heritage family when they need us most. We appreciate your understanding.

    Policyholder Portal Login

    Lincoln Heritage policyholders can manage or register their policy here. By registering, you can view your policy details, make payments, view payment history, and download any forms you need to make changes.

    LoginRegister Policy

    Make Changes To A Policy

    Whether you’re updating your address or changing a beneficiary,
    we’ll make sure your experience is as easy as possible.

    Make Changes

    File A Policy Claim

    Approved claims are paid in 24 hours. We’ll walk you through the entire process and be with you every step of the way.

    File a Claim

    Have A Question? Contact Us Here

    We are here for you. If you reside in an area that has been struck by a natural disaster and your local Department of Insurance has issued a bulletin for relief, please reach out to us.

    Customer Inquiries

    Contact Lincoln Heritage Life Insurance by phone at 800-438-7180
    Claims: (855) 706-2396
    Customer Service: (800) 438-7180
    Policy Payments: (800) 930-7459

    Monday — Friday: 6:00 am to 5:00pm MST
    Saturday: 6:00 am to 2:00 pm MST


    Reach Lincoln Heritage Life Insurance by mail
    Lincoln Heritage Life Insurance Company
    4343 E Camelback Road
    Suite 400
    Phoenix, AZ 85018

    Fax & Email

    Contact Us

    Customer Service Fax: (602) 808-0521
    Customer Service Email:
    Claims Fax: (602) 808-8845
    Claims Email:
    Social Service Request Fax: (602) 224-2247